©WENZHOU URBAN MACHINERY CO.,LTD
Service
ONE-STOP SOLUTIONS FOR Pharmaceutical production PROJECTS
Through years of experience, Urban provides several services which cover almost all requirements of clients. These services include production, design, inspection, packaging, shipment, product recommendation, after-sales service, and multiple client solutions.
We have a good relationship with more than four international shipping companies who have rich experiences in handling different kinds of shipping ways and also the customs declarations and clearances. They all have good shipping services to save you time and costs.
Demand: Tailored to the needs of customers
The type of raw materials: Customized according to the source of raw materials of customers or the control of raw material costs
Plant area: Customized according to customer's plant or occupied area
Production requirements: Customized according to customer orders or production requirements
Product features: Customized according to product requirements or characteristics
Staffing:Customized according to customer's factory staffing
Team Working Dedicatedly
We have 20+ years of experience with providing wide area of specialty services works listed below
After-sale Service
We will always be responsible for the machine you purchased. Nearly 10 professional after-sales personnel provide global technical services. In this way, we also provide professional services, such as guide installation services, equipment commissioning and operation services, maintenance services and equipment parts replacement. Ensure the quality of your products, while eliminating your worries.
A Full Services
1. The whole machine is guaranteed for 3-5 years.
Maintenance Services
2. Provide professional machine operation and maintenance guidelines.
Technical Services
3. Provide 24-hour online professional technical services .
faq
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Q1:Are you manufacturer or trading company?
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A1:We are manufacturer with own factory and exporting department.
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Q2:What's the lead time of your machine?
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A2:Normally it's about 30~45 working days.
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Q3:What's the payment terms?
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A3:30% deposit TT,70% paid before shipment;or L/C,Western Union.
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Q4:Can we check machine before order?
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A4:Yes.welcome to visit our factory and check machine anytime.
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Q5: Is it difficult to install the machine?
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A5:For standard small machines,the machines will be packed with no take apart, it comes to you to be a complete machine;you just need to connect power and compressed air to machine,then begin to operate the machine. For large size machines,we will take the machine apart, on condition that we do our best to keep the machine easy to assembly.
You will get videos and instructions about installation of machine from us.
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Q6:Does the machine power voltage meet buyers' factory power source?
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A6:We can do it as your request.
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Contact US
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Support order samples, customization, wholesale direct, and complete payment. If the product you look for does not have corresponding customized content, pls fill out the form below to contact us, and we will reply ASAP.